FAQs
Booking a demo with iZERO is easy! Simply navigate to our website's demo booking page and fill out the form with your details. Our team will get in touch with you promptly to schedule a demonstration tailored to your needs.
Absolutely! iZERO is designed to cater to businesses of various sizes, from small startups to large enterprises.
Whether you have one employee or thousands, our platform offers scalable solutions to meet your workforce management needs effectively.
Yes, you can! iZERO allows you to customise your dashboard with your company logo. You can also upload branded documents to the platform to share with employees.
At iZERO, we prioritise the security and confidentiality of your data.
Our platform adheres to industry-leading security protocols and compliance standards, including GDPR and data encryption, to safeguard your information at every step.
FAQs
Taxes are automatically calculated based on your earnings and tax code, which reflects your income level and personal allowances.
Deductions on your payslip can include taxes, National Insurance contributions, pension contributions, or other withholdings such as student loans. These deductions are based on your employment terms and statutory requirements.
If you believe your tax code is incorrect, please contact hello@izero.work. We can verify your tax code with HMRC and make any necessary adjustments to ensure you are taxed correctly.
To opt out of the pension scheme, you need to submit a formal request to your HR department or payroll team. They will provide you with the necessary steps and forms to complete the opt-out process. Ensure you understand the implications of opting out before making a decision.
Pay schedules vary by employer, but you will typically receive your salary according to the agreed pay period (e.g., weekly, bi-weekly, or monthly). For specific details about your pay dates, refer to your employment contract or contact your payroll department.
If your payment is overdue, first check with your payroll department to confirm the payment schedule and any potential issues. If the delay persists, contact HR or payroll support for assistance and to resolve the issue as quickly as possible.
If you're having trouble logging in, ensure you are using the correct username and password. If you've forgotten your login details or are experiencing technical issues, use the “Forgot Password” feature or contact our support team for assistance in regaining access to your account.
For work-related issues, first discuss the matter with your immediate supervisor or manager. If the issue is unresolved or requires further escalation, you can contact HR or your employee support representative for additional guidance and resolution.
To delete your account, please contact our support team with your request. They will guide you through the account deletion process and provide you with any necessary information regarding the implications and steps involved.
If you are self-employed and do not wish to be on PAYE (Pay As You Earn), you should inform your HR or payroll department. They can provide guidance on how to handle your tax and National Insurance contributions as a self-employed individual and adjust your employment status accordingly.
FAQs
The onboarding process with iZERO is streamlined and user-friendly. Once you sign up, you'll have access to step-by-step guides and tutorials to help you set up your account and customise it to your business needs. You will also have an account manager who will be able to take you through the journey.
iZERO offers comprehensive support during the setup process. Our support team is available to assist you via email, or phone to answer any questions and provide guidance as you setup your account.
Yes, iZERO allows you to easily import existing employee data into the platform. This ensures a smooth transition and eliminates the need for manual data entry. Our support team can assist you with the import process to ensure accuracy.
Yes, iZERO provides training resources to help you and your team effectively utilise the platform. From video tutorials to interactive demos, we offer various training options tailored to different learning styles, ensuring you get the most out of iZERO.
FAQs
iZERO offers robust shift scheduling features, allowing you to create, manage, and distribute employee schedules with ease. Our intuitive interface lets you set shifts, assign employees, and make adjustments effortlessly, ensuring efficient workforce management.
Yes, iZERO allows you to create and customise departments to reflect your organisational structure. This feature enables you to categorise employees based on their roles, teams, or locations, simplifying scheduling, communication, and reporting processes.
Absolutely! iZERO includes a QR clock-in/out functionality to accurately track employee hours. With the clock-in/out system, employees can easily record their work hours, providing you with real-time attendance data for payroll processing and workforce analysis.
iZERO simplifies holiday and leave management by offering an intuitive system for employees to request time off and for managers to approve or decline requests. Our platform automatically updates employee schedules and leave balances, ensuring seamless coordination and compliance with company policies.
Yes, iZERO allows you to efficiently track employee expenses within the platform. Whether it's travel expenses, supplies, or other business-related costs, our expense management feature enables employees to submit expenses for approval, streamlining the reimbursement process and maintaining financial transparency.
FAQs
iZERO offers seamless integration capabilities with a variety of software and systems, allowing you to connect your workforce management processes with other business tools for enhanced efficiency and productivity. Our flexible integration options ensure compatibility with your existing workflow.
Yes, iZERO supports integration with popular accounting software, enabling seamless data transfer between platforms for streamlined payroll processing and financial management. Our integrations help you maintain accurate financial records and simplify accounting tasks.
iZERO provides comprehensive payroll processing functionality, offering both automated and manual payroll options to suit your business needs. Our platform streamlines payroll calculations, tax deductions, and payment processing, ensuring accurate and timely compensation for your employees.
Absolutely! iZERO is fully compatible with mobile devices, allowing you to access the platform anytime, anywhere. Whether you're using a smartphone or tablet, you can easily manage your workforce, view schedules, and track employee data on the go, ensuring flexibility and convenience.
Yes, iZERO is a cloud-based platform, meaning you can access it from anywhere with an internet connection. Whether you're in the office, at home, or on the go, you can securely log in to iZERO and manage your workforce efficiently, ensuring continuity and accessibility.
FAQs
iZERO employs robust security measures to safeguard employee data. Our platform utilises encryption, access controls, and regular security audits to protect sensitive information from unauthorised access or breaches, ensuring the confidentiality and integrity of your data at all times.
Yes, iZERO is fully compliant with data protection regulations, including GDPR and other relevant privacy laws. We adhere to strict data protection standards and best practices to ensure the lawful and ethical handling of employee data, providing you with peace of mind and regulatory compliance.
Access to employee data within iZERO is strictly controlled and restricted to authorised personnel only. Managers and administrators can configure access permissions based on roles and responsibilities, ensuring that sensitive information is accessible only to those who need it for business purposes.
iZERO implements multi-layered access controls and authentication mechanisms to prevent unauthorised access to employee data. This includes password protection, user authentication, and session management features to verify the identity of users and safeguard sensitive information from cyber threats.
iZERO undergoes regular updates and maintenance to address security vulnerabilities and enhance platform security. Our dedicated security team monitors emerging threats and releases patches and updates as needed to ensure that iZERO remains resilient against evolving cyber threats.
FAQs
iZERO offers flexible pricing options tailored to your business needs. Our pricing plans are transparent and scalable, allowing you to choose the package that best suits your requirements and budget. Whether you're a small business or a large enterprise, we have a plan for you.
Yes, iZERO allows you to upgrade or downgrade your subscription plan at any time to accommodate your changing needs. Whether you need additional features or want to adjust your plan based on business growth, our flexible subscription options give you the freedom to scale your workforce management solution accordingly.
Yes, iZERO offers a trial period for testing our platform and exploring its features. During the trial period, you'll have full access to iZERO's functionalities, allowing you to evaluate its suitability for your business. Our trial period gives you the opportunity to experience the benefits of iZERO firsthand before making a commitment.
iZERO is committed to providing exceptional customer support to our users. We offer various support channels, including email, and phone support, to assist you with any questions, technical issues, or inquiries you may have. Our dedicated support team is here to ensure your experience with iZERO is smooth and seamless.
You can contact iZERO's support team for technical assistance or inquiries via email at hello@iZERO.com. Our friendly support staff are available to help you with any questions or concerns you may have.
iZERO Technologies Ltd. Website by Dash Agency.
